Payment Policy

1. Accepted Payment Methods

1.1 Credit/Debit Cards: We accept payments via major credit and debit cards, including Visa, MasterCard, and RuPay. Users must ensure that their cards are valid and authorized for transactions at the time of payment.

1.2 Net Banking: Our platform supports payments through net banking for users who prefer to pay directly from their bank accounts. Ensure you have sufficient funds for a successful transaction.

1.3 UPI Payments: Unified Payments Interface (UPI) is available for fast and secure transactions. Users can choose UPI apps such as Google Pay, PhonePe, or Paytm for payments.

1.4 Wallets: Digital wallets like Paytm, Mobikwik, and others are accepted for transactions. Users can opt to pay using the wallet balance.

2. Payment Security

2.1 Secure Payment Gateway: We use a trusted and secure Razorpay Payment Gateway to process all transactions. All payments are encrypted with SSL and adhere to PCI DSS (Payment Card Industry Data Security Standard) compliance, ensuring that your payment details are safe and confidential.

2.2 No Storage of Payment Information: We do not store any sensitive payment information, such as credit card numbers or CVVs. Your payment details are processed directly through the payment gateway, ensuring complete security.

2.3 Authentication & Verification: All payments undergo multi-factor authentication (MFA) where applicable, including OTP verification and 3D Secure checks, to ensure that payments are authorized by the rightful owner of the payment instrument.

3. Payment Confirmation

3.1 Email & SMS Notification: Once the payment is successfully completed, you will receive a confirmation via email and SMS. The confirmation will include details of the transaction, such as the service purchased, amount paid, and transaction ID.

3.2 Invoice Generation: An invoice will be generated and sent to your registered email for every transaction made on the platform. Please retain this invoice for future reference.

4. Subscription-Based Payments (Gold Membership)

4.1 Auto-Renewal of Subscriptions: For users who opt for Gold Membership or other subscription-based services, the membership fee will be automatically deducted at the end of each subscription cycle (monthly, quarterly, or annually) unless cancelled prior to the renewal date.

4.2 Cancellation of Subscription: You can cancel your subscription at any time by accessing your account settings or by contacting customer support. Cancellation will prevent future charges, but refunds are subject to the refund policy.

5. Late Payment or Failed Transaction

5.1 Failed Payment: In case a payment fails due to insufficient funds, expired payment methods, or technical issues, the user will be notified immediately. Users are required to retry the transaction with a valid payment method.

5.2 Service Suspension for Non-Payment: For services that require ongoing payments (e.g., business listings or training subscriptions), failure to pay within the due date may result in temporary suspension or termination of the service until the outstanding amount is settled.

Refund Policy

6. General Refund Terms

6.1 Non-Refundable Services: Certain services such as recruitment fees (Mandal Heads, Pincode Heads, Agents), business listings, and training programs are non-refundable once the payment is completed. Users are advised to carefully review the service details before making any payment.

6.2 All payments made through our official website are non-refundable under any circumstances.

6.3 Refundable Services: In cases where services are disrupted due to technical issues, course cancellations, or non-delivery of content, users may be eligible for a refund. Each request will be reviewed on a case-by-case basis.

7. Amendments to Payment and Refund Policies

7.1 Policy Updates: Ultimate Career reserves the right to amend this Payment and Refund Policy at any time. Users will be notified of any significant changes via email or platform notifications.

7.2 Continued Use: By continuing to use the platform and its services, users agree to the revised payment and refund terms. It is the user’s responsibility to review these policies periodically.

8. Contact Us

8.1 Support for Payment: For any questions, clarifications, or issues regarding payments or refunds, users can reach out to our dedicated support team at support@ultimatecareer.in or +91-89199 17177 / +91-8008948808 / +91-9441 6441 99. We are available to assist you during business hours.