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Privacy Policy— Vidya Card™

🔒 Privacy Policy — Vidya Card™ (A Division and Legal Unit of Ultimate Career — Registered Firm, Telangana, India) Effective Date: 01/11/2025 ________________________________________ Introduction Vidya Card™ (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.vidyacard.com, use the Vidya Card App, or engage with any services, community features, or learning programs operated by Ultimate Career (Registered Firm, Telangana, India). By accessing or using the Vidya Card™ platform, you agree to the terms outlined in this Privacy Policy. Privacy Policy Overview The following Privacy Policy governs the online information collection practices of VIDYA CARD™ (a division of Ultimate Career). Specifically, it outlines the types of information that we gather about you while you are using our website https://vidyacard.com, Vidya Card App, or the Vidya Card Community Portal, and the ways in which we use this information. This Privacy Policy also includes our children’s privacy statement and applies primarily to data collected online, although certain provisions may also apply to data collected offline during events, community programs, or training sessions conducted by Vidya Card™ or Ultimate Career. We have created this Privacy Policy to demonstrate our firm commitment to privacy, transparency, and security. Information We Collect 1. Personal Information Members may be asked to provide certain personal information when they register or apply for a Vidya Card membership, including: • Full Name • Date of Birth (for age verification and birthday messages) • Gender • Address, Village, District, State • Mobile Number and WhatsApp Number • Email Address • Educational Qualification • Occupation and Interests • Profile Photo This information helps us verify your eligibility, customize your learning experience, and communicate educational updates. 2. Transactional Information • Payment details (membership fees, renewals, course purchases) • Transaction IDs, payment gateways, and invoices • Membership validity dates 3. Technical & System Information • IP address, device type, operating system, browser version • Login timestamps and usage patterns • Cookies and web analytics data (to improve our services) 4. Communication Records • Chat history, course comments, feedback forms, and messages within the Vidya Card Community • Communication preferences and notification settings ________________________________________ How We Use Your Personal Information We collect and use your information only for educational, community, and administrative purposes. Specifically, we may use your information to: • Create and verify your Vidya Card™ account. • Provide access to online courses, live classes, events, and certification programs. • Send birthday wishes, motivational messages, and learning updates. • Notify you about new courses, offers, and partner institute collaborations. • Analyze usage data to improve platform quality and course content. • Manage payments, invoices, and renewal processes. • Ensure smooth operation of our LMS, community, and communication systems. We do not sell, trade, or rent your personal information to advertisers or unrelated third parties. ________________________________________ Communication & Notifications By registering for a Vidya Card™ (whether free or paid), you authorize Ultimate Career to contact you via: • WhatsApp messages, SMS, email, and push notifications. These communications may include: • Course updates, class schedules, and reminders • Renewal notifications • New training program announcements • Offers from partner institutions • Community engagement updates All communications are strictly educational and informational. We do not send unrelated marketing or spam messages. ________________________________________ Who Has Access to Your Data Within Our Organization Within Ultimate Career and Vidya Card™, access to your personal information is limited to authorized staff only — such as those in departments of: • Training & Education • Student Support • Technical & Development • Administration & Finance Access is granted on a strict “need-to-know” basis and monitored under confidentiality agreements. ________________________________________ Who We Share Your Data With (and Why) We may share limited data only with trusted third parties who help us deliver our services effectively, including: A. Processors & Service Providers • Payment Gateways (for secure transactions) • Hosting & Cloud Vendors (for server maintenance and backups) • Communication Platforms (for emails, WhatsApp, and SMS) • LMS & Course Delivery Partners (for managing learning progress and certification) All such partners operate under strict confidentiality and data-protection agreements. B. Educational Partners Vidya Card™ collaborates with associated institutes, trainers, and educators to provide learning opportunities. Partner institutes may receive limited data (e.g., student name, contact, enrollment ID) only for educational communication purposes. C. Legal Obligations We may disclose user information when required by applicable law, court order, or government regulation. ________________________________________ Cookies and Tracking Tools Vidya Card™ uses cookies and analytics tools to: • Remember login sessions and preferences. • Track learning progress and course completion. • Analyze user behavior to enhance experience. You can disable cookies through your browser, though this may limit some functionalities. ________________________________________ Security of Your Information We maintain industry-standard security practices to protect user data: • All data is encrypted using SSL and transmitted over secure protocols. • Payment details are processed only by PCI-DSS–compliant gateways. • We conduct regular backups and audits to prevent unauthorized access. • Confidentiality and access control are strictly enforced for all staff and vendors. However, no system is 100% secure. By using the platform, you acknowledge that data transmission over the Internet carries inherent risks. ________________________________________ Data Retention & Deletion • User data is retained for as long as the Vidya Card™ membership is active. • Inactive accounts may be archived or anonymized after 24 months of inactivity. • Users may request data deletion or account removal by emailing support@vidyacard.com. Requests will be processed within 15 working days after identity verification. ________________________________________ Children’s Privacy Statement Vidya Card™ is designed for users aged 13 years and above. We do not knowingly collect data from children under 13. Members under 18 must use the platform with parental consent. If we discover data submitted by users under 13, we will promptly delete it. ________________________________________ Third-Party Integrations Vidya Card™ integrates with external services like Google Analytics, Zoom, or other LMS tools solely to improve performance and user experience. These third parties have their own privacy policies, which you should review. ________________________________________ Affiliate Links and Promotional Collaborations Vidya Card™ may occasionally collaborate with educational partners, trainers, or affiliates. If you enroll through an affiliate link or referral, your basic registration details (name, contact, ID) may be shared with that affiliate strictly for record and service-tracking purposes. We do not share payment or sensitive personal data with affiliates. ________________________________________ Online Shopping and Payments When you purchase a paid Vidya Card membership, subscription, or course: • Payment details are used solely to process the order. • No credit/debit card data is stored by us. • Invoices and payment confirmations are sent to your registered email or WhatsApp. ________________________________________ Advertising and Analytics Disclosures Vidya Card™ uses Google Analytics and related tracking tools to understand user behavior and optimize services. We do not display third-party advertisements or retargeting ads within our app or website. ________________________________________ Social Media Platforms We maintain official social media pages (Facebook, Instagram, YouTube, LinkedIn, etc.) to share educational updates. When you interact with our pages, certain data (like comments or messages) may be visible publicly. We are not responsible for privacy practices of external social media platforms. ________________________________________ Your Rights as a User You have the right to: • Access and review your data; • Correct inaccurate details; • Request account deletion; • Withdraw consent for non-essential communications. To exercise these rights, contact support@vidyacard.com. ________________________________________ Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in technology, operations, or legal requirements. Updates will be posted on our website and app with a revised effective date. Continued use of Vidya Card™ after updates constitutes acceptance of the revised terms. ________________________________________ Grievance Officer & Contact Information For questions, complaints, or requests related to data protection, contact: Grievance Officer : Bhanuprakash Kaanugula Ultimate Career (Registered Firm, Telangana, India) 📧 grievance@vidyacard.com 📞 +91 80089 48808 🌐 www.vidyacard.com ________________________________________ Legal Framework & Compliance This Privacy Policy is governed by: • Information Technology Act, 2000 (India) • IT (Reasonable Security Practices and Procedures) Rules, 2011 • Digital Personal Data Protection Act, 2023 • Consumer Protection (E-Commerce) Rules, 2020 ________________________________________ Trademark & Ownership Notice Vidya Card™ — A Division and Legal Unit of Ultimate Career (Registered Firm, Telangana, India). All rights reserved. Unauthorized use or reproduction of any part of this platform, logo, or content is strictly prohibited.